Privacy policy
Last updated: 1/4/2026
This Privacy Policy describes how Leggy ("we", "us", "our") collects, uses, holds and discloses your personal information when you visit leggy.au, purchase our products, or otherwise interact with us.
By using our website and services, you agree to the collection and handling of your personal information in accordance with this Privacy Policy.
This policy is designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. What Personal Information We Collect
The personal information we collect depends on how you interact with us and may include:
Information You Provide Directly
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order details
- Payment confirmation
- Account login details (if applicable)
- Customer service communications
We do not store your full credit card details. Payments are securely processed by our third-party payment providers.
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Device type
- Browser type
- Pages viewed
- Time spent on site
- Referring website
- Shopping behaviour (e.g. items added to cart)
This information is collected using cookies and similar tracking technologies.
2. Cookies
We use cookies and similar technologies to:
- Enable website functionality
- Remember your preferences
- Analyse website traffic
- Improve your shopping experience
- Deliver relevant advertising
Our store is powered by Shopify. For more information about Shopify’s cookies, please visit Shopify’s website.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact website functionality.
3. How We Use Your Personal Information
We use your personal information to:
- Process and fulfil your orders
- Arrange shipping and manage returns
- Provide customer support
- Communicate with you about your orders
- Send marketing communications (if you opt in)
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
You may unsubscribe from marketing emails at any time via the unsubscribe link in our emails.
4. Disclosure of Personal Information
We may disclose your personal information to trusted third parties where necessary to operate our business, including:
- Shopify (our eCommerce platform provider)
- Payment processors
- Shipping providers (such as Australia Post)
- IT and website service providers
- Marketing and analytics providers
We only disclose information necessary for those services to be performed.
We may also disclose personal information if required by law.
5. Overseas Disclosure
Some of our service providers (including Shopify and payment providers) may store or process data outside Australia, including in the United States or other countries.
We take reasonable steps to ensure that overseas recipients handle your personal information in accordance with Australian privacy laws.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
8. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete or outdated.
To make a request, please contact us using the details below.
9. Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us using the details below.
We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact: